Phone Repair
From K150.00
Phone Repair & Recovery
Fast diagnosis and repair for phones with display, power, charging, and software issues.
Software Troubleshooting
Software Troubleshooting & Setup
This service is designed for phones and laptops that need technical support rather than part replacement. We troubleshoot performance, setup, software corruption, and update-related failures.
Problem / solution fit
This service is designed for customers dealing with:
Clean up app crashes, slowdowns, boot issues, setup errors, and account migration.
- Performance checks
- Software reinstall or clean-up
- Account and app setup help
- Data safety discussion upfront
Service details
From K120.00
- Typical turnaround: Same day to 24 hours
- Warranty note: Support scope confirmed before work begins.
- Preferred conversion path: WhatsApp quote or repair booking form
1. Send the issue
Start with the device model, symptoms, and visible damage where relevant.
2. Confirm the likely path
Sichimule helps frame whether this is a screen, battery, software, port, or general repair issue.
3. Approve the next step
Customers can proceed on WhatsApp or formalise the request through the repair form.
4. Collect with support
After the service, WhatsApp remains open for updates and questions.
Service FAQ
Questions around this service type
Do you inspect devices before repair?
Yes. Diagnostics come first so the team can confirm the fault, explain the likely repair path, and avoid unnecessary replacement work.
Do repairs include a warranty?
Eligible repairs and replaced parts include a service-backed warranty note. Exact coverage depends on the part type and repair completed.
Can I request a quote before bringing the device?
Yes. The repair booking flow supports issue summaries so your team can review the likely job and guide the customer before intake.
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